Tech Talk: Exploring the Key Ingredients for PARCS Customer Retention (Oct 2023)
On Demand Webinar | October 2023 - Learn how amazing customer service relates to the life-cycle stages of a typical PARCS solution and creates a link
to future sales.
Credit
Credit Hours:1.0
Description
Recorded Webinar | October 2023
Complimentary to NPA Members | Non-Members: $85
This session
will help parking operators and consultants retain PARCS customers by focusing on customer needs and delivering exceptional service. Learn how amazing customer service relates to the life-cycle stages of a typical PARCS solution and creates a link
to future sales.
The Tech Talk will cover how to:
- Find and, crucially, retain a PARCS customer base
- Build a true partnership with clients
- Adopt a service mindset and anticipate customer needs
- Understand the PARCS life cycle to leverage success
- Identify what problem resolution really looks like
Presenter
Paul McIlvride
Senior Vice President, Sales & Marketing
DESIGNA
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Each webinar provides 1 continuing education (CE) hour towards the CPP designation renewal. Learn more.
