Recorded Webinar | April 14, 2022, 1:00 p.m. ET
The effective management of any parking operation starts with the administration of its executive and governmental duties. Parking operations administration is the creation and management of processes and standards for any system. These activities allow for effective management and the on- and off-boarding of parking staff.
This class will:
- Examine the key parking administrative and management functions with which a certified parking professional should be familiar.
- Describe the typical elements of the organization of a parking operation.
- Identify the legal liabilities of a parking facility.
- Examine OSHA and workers compensation requirements.
The session will also give attendees a chance to test their knowledge by answering some CPP practice exam questions.
This class is based on the content in the following chapter of the CPP Study Guide: Chapter 9, Management and Administration
Webinar Leader:
Chris Hankins, CPP
Vice President, Colonial Parking, Inc. (DE) and Chair, NPA’s Certification Advisory Board
Chris Hankins is Vice President of Operations at Colonial Parking. He joined Colonial in 2007 and is responsible for Colonial’s overall operation. This includes forty facilities ranging in size from 20-space parking lots to 1,300-space garages.
His parking career began as a Valet Parking Manager, at an upscale mall and has also led significant parking operations like the Foxtown Entertainment District in Detroit, Michigan, consisting of 31 surface lots and 2 garages and the 17,438 parking spaces at the Philadelphia sports complex.
Chris is a certified Parking Professional (CPP) and led the management team at Colonial through the CPP accreditation program.
He plays an active role in the parking industry as chair of the National Parking Association’s Certification Advisory Board, which promotes and steers the Certified Parking Professional designation program.
