Recorded Webinar | April 11, 2023

From weather-related issues to active shooters in the workplace, emergencies can affect parking facilities and operations just like any other business. It is therefore critical that parking managers be able to respond to these emergencies diligently, professionally, and effectively to manage risk, safeguard employees and patrons, and protect their business assets. This webinar will demonstrate the appropriate steps that a Certified Parking Professional should take to prepare in advance for an emergency situation. It will examine different types of emergencies that affect parking operations from natural events like weather, to human-related emergencies like terrorism, and operational disasters such as fire or flooding.

Webinar Leader:

Rafael Abanilla, CAPP, CPP
Vice President Operations, Parking Concepts, Inc.

 Rafael Abanilla, CAPP, CPP, is Assistant Vice President, Innovation & Technology at Parking Concepts Inc., in their Los Angeles market. He is a seasoned parking executive with over 20 years’ experience in PARCS, industry technologies, enhanced reporting, customer satisfaction/relations, team development, planning, and vendor relations. Rafael is a class of 2020 NPA’s 40 Under 40 awardee. He holds both NPA’s Certified Parking Professional (CPP) designation and the IPMI CAPP designation. He also serves on NPA’s Certification Advisory Board. Rafael is a member of the National Federation of Filipino American Associations (NaFFAA), volunteers with The SurfRider Foundation, and is a Licensed California Realtor®. He lives in Los Angeles with his wife and two sons.