Parking decisions are being made earlier than ever as parking trends toward consumer choice and the infusion of technology. To create a seamless customer experience, technology partners need to collaborate to reduce disparities between systems.
In this session, Parker Technology and Ocra will discuss the value of strategic alignment between technology partners, and how different solutions can work together.
Explore how effective partnerships can ease the process for customers to reserve parking and get assistance, ultimately, helping operators deliver exceptional customer experience and collect more revenue.
The session will:
- Illustrate the need for technology partners to collaborate, improving the overall parking experience
- Delve into evolving consumer preferences and examples of how technology is helping meet these high expectations
- Outline the elements of a successful partnership through the lens of both operator and consumer
Presented By:
Brian Wolff
President & CEO
Parker Technology
Ethan Glass
CEO & Co-Founder
Ocra
NPA 40 Under 40, Class of '20
About:
Parker Technology combines parking domain expertise, a flexible software platform, and professional customer service center to help operators ensure problems are resolved efficiently following the facility’s rules. Parker Technology helps create a better customer experience, while collecting more revenue, keeping traffic moving, freeing up staff, and gathering data insights to run operations more effectively.
