On Demand Webinar | November 9, 2022, 1 p.m. ET - Learn how to use hospitality audits to measure your parking operation’s customer service profile by taking a customer journey thru your parking operations.
Recorded Webinar | November 2022
NPA Members: $35 / Nonmembers: $85
Learn how to use hospitality audits to measure your parking operation’s customer service profile by taking a customer journey through your parking operations. Starting with the check-in at the valet stand or gate arm to the final payment transaction you will see your parking operation – warts and all as the customer does.
This is a one-hour session with 45-50 minutes of presentation and remaining 10-15 minutes for interactive Q&A with attendees.
Get Certified:
Each webinar provides 1 continuing education (CE) hour towards your CPP designation renewal. Learn more about becoming a Certified Parking Professional.
Speaker:
Art Alabin
Chief Executive Officer
Servimer
Can't make the webinar? Register anyway, and we'll send you the recording! NPA makes it easy to learn on your schedule.
